Knowledgebase »
Security
Access Hostlantic's knowledge base for information and support. Simply query the database by keyword or select a category for answer to your support questions. The knowledge base contains articles created by support professionals and is regularly updated, expanded, and refined to ensure that you have the most accurate and pertinent information.
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 | How is my service monitored? |  |
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Hostlantic maintains internal and external monitoring systems for every server in our Network Op |
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| Can I access my new Hostlantic package immediately? |  |
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Yes, you can access your new Hostlantic package immediately (within 15 minutes) after sign up vi |
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| What if the server my website is on gets hacked or attacked? | |
| Individually hacked websites are rare. If it occurs, usually they are a target for a reason; hate |
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| How do I password protect a directory? | |
| Follow the steps below to password protect a directory: |
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| How much is it to get a dedicated IP and SSL as an add-on? | |
| A dedicated IP address costs $1.95/month. We offer Geotrust QuickSSL Certificate for $99.95 per year, a saving over $150 off yearly the regular price. Free |
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| Do you offer password protected directories? | |
| Yes we certainly do. You can configure password protected directories through your control panel. |
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| How do I change the control panel password? | |
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Inorder to change the control panel password -- login into control panel -- |
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| Do you offer Shared SSL & what is the difference? | |
| We do provide a shared SSL certificate for free which comes along with all hosting plan. We can set that up upon request by submitting a ticket. However, t |
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| How to I set up additional FTP user and give them limited access to a directory to upload inside my control panel? | |
| You can do this using the following steps :
1) login to plesk
2) Click on domain name
3) Click on webusers and add a webuser.
Add this webuser |
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| What do I get if I sign up for GeoTrust SSL certificate? | |
| With GeoTrust, you will 128 Bit SSL Encryption Certificate, you and your customers can conduct secure Internet transactions with trust and confidence. It i |
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| If I already own my own SSL certificate, can I use it with my Hostlantic Web Hosting account? | |
| Yes, as long as you have the certificate and private key that the certificate was generated against you may install it into your web hosting account. You c |
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| What do I need to get to make my site secure? | |
| You can use our shared SSL by submitting a ticket. However this method will only utilized our IP (https://IP) when comes to securing the connection.
If |
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| Can I add multiple SSL certificates to my Hostlantic Web Hosting account for use on additional domains? | |
| No, due to limitations in the way that SSL certificates are bound to an IP address, it is not possible to install more than one SSL certificate. |
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| What kind of security does the Hostlantic Network Operations Center have? | |
| Our Network Operations Centers (NOC) are highly-secured facilities. Double metal security doors, with interior gating, protect the main entrance to the fac |
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