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Control Panel
Access Hostlantic's knowledge base for information and support. Simply query the database by keyword or select a category for answer to your support questions. The knowledge base contains articles created by support professionals and is regularly updated, expanded, and refined to ensure that you have the most accurate and pertinent information.
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 | I have created customized error documents but they are not working! What's wrong? |  |
 | Are you using Microsoft Internet Explorer? If so, Microsoft Internet Explorer has its own set o |
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| How do I access my control panel? |  |
| You can access your control panel via http://www.hos |
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| Where can I view web stats for my site inside my control panel? | |
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Login to the control panel and click on the domain name. Click on 'Report' ico |
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| How do I check my website stats? | |
| You can check your website stats in the Control Panel. |
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| How do I customize the error pages for my website? | |
| When visitors coming to a site request pages that the web server cannot find, the web server generates and displays a standard HTML page with an error mess |
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| Can I modify MIME types? | |
| Yes, you can do this through your control panel. |
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| Do I get my very own control panel? | |
| Yes. Every web hosting package comes with a web browser based leading Plesk Control Panel. T |
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| How do I Site Preview my site before making it LIVE? | |
| 1) Log in to your control panel2) Go to domains3) Click the domain you |
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| What statistics packages are included with Hostlantic Web Hosting service? | |
| Hostlantic provides AWstats and Webalizer for tracking website visits, but you are welcome to install additional software or use third-party statistical se |
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| How do I add a sub-domain? | |
| To create a sub-domain: Enter to your Control Panel and select the domain you wish to add the sub-domain to. Click and Add "Sub-Domain" |
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| How can I view site before DNS propagation? | |
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1) Log in to your control panel2) Go to domains3) Click the domain yo |
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| How do I password protect a directory? | |
| Follow the steps below to password protect a directory: |
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| Do you offer password protected directories? | |
| Yes we certainly do. You can configure password protected directories through your control panel. |
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| Do I need to install system updates in my Hosting Account? | |
| No, the system here at Hostlantic allows our engineers to keep pre-installed software like PHP and Apache up-to-date without requiring you to modify your w |
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| How do I change the control panel password? | |
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Inorder to change the control panel password -- login into control panel -- |
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| Can I add more users for Frontpage? | |
| Yes, you can do it for this please follow the following steps: |
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| What is the default index file I can use? | |
| Valid default documents are (in this order): |
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| Can I manage my files from the Control Panel? | |
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Yes, you can manage files from your control panel. |
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| How to I set up additional FTP user and give them limited access to a directory to upload inside my control panel? | |
| You can do this using the following steps :
1) login to plesk
2) Click on domain name
3) Click on webusers and add a webuser.
Add this webuser |
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| Can I add my own configuration to .htaccess files? | |
| Yes; you are welcome to customize your web site with a .htaccess file. |
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| Can I install applications that are not listed in the Application Vault or Fantastico? | |
| You are welcome to install any web-based application that you wish, even if it is not already provided in the Application Vault (for Plesk) or Fantastico ( |
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| Can I add cron jobs for automatic scheduled maintenance tasks? | |
| Yes, the Hostalntic control panel allows you to easily add and edit scheduled tasks. |
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| Where should I upload my files to? | |
| You should upload your cgi-bin scripts to /cgi-bin directory and site content to /www directory. I |
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| What Control Panel do you offer for hosting? | |
| For Windows Hosting, we offer the latest version of Plesk 8.x, for Linux Hosting, we offer CPanel. We utilize the most advanced and easy to use control pan |
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| I have uploaded pages yet the domain show default plesk page. | |
| Please check if you have replace the default index page with your own index.html page.
If after this error still occurs login to plesk--click on domain- |
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