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Access Hostlantic's knowledge base for information and support. Simply query the database by keyword or select a category for answer to your support questions. The knowledge base contains articles created by support professionals and is regularly updated, expanded, and refined to ensure that you have the most accurate and pertinent information.
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 | What do you use for spam filtering? | |
 | We use Reverse DNS checks, Bayesian filtering, RBL listing detection (like SpamCop, SpamHaus, etc) |
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 | Does Hostlantic offer an alternate port for sending email in the event that my ISP blocks outgoing mail access? | |
 | Yes, you may use port 587 when sending mail as an alternative if your internet provider does not allow for outgoing email access on the standard port 25.
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 | Do you set limitations on the number of emails that can be sent from my hosting account? | |
 | You may send up to 1000 messages per day. Please do not use your Hosting account to send unsolicited advertisements. If you have questions about the usage |
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 | Do you offer web mail? | |
 | Yes, we do offer webmail. You can configure email addresses through the control panel. You will al |
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 | How do I access my email account via online or web? | |
 | Once you signed up with us, you can access your email via online by clicking |
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 | What is the outgoing and incoming mail server? | |
 | To configure your mail account for Outlook and other POP3 email clients, |
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 | Do you allow SMTP POP3 email to be sent AND received from mydomain.com? | |
 | Yes we do. We provide you with SMTP POP3 email capability - which means you can configure your POP3 client (e.g. Outlook, Eudora, etc.) to to send emails f |
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