 | Does my service have its own IP address/number or is it shared? |  |
 | All Hostlantic hosting packages use shared IP addresses. However, you may purchase a dedicated IP |
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| What is your connectivity to the Internet? |  |
| Our NOC is connected via OC192 fiber connections to Verizon (Formerly Bell Atlantic PA) & Comm |
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| What type of support do you offer and what is the average response time? | |
| Hostlantic offers clientele support 24/7/365 via a web based ticket system for normal and emerg |
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| Will my visitors see advertisements or pop-ups on my pages hosted with Hostlantic? | |
| No, we do not modify or insert anything into your website content so your viewers will never see an unwanted advertisement or pop-up. |
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| Can I have adult content on my website? | |
| No, Hostlantic does not allow adult content on its network. |
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| What is Web Hosting? | |
| Web hosting is an online storage service for information, images, video, or any content accessible through the Web on Internet servers. A Web hosting servi |
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| How often do you perform backup services? | |
| We backup our data (all hosting accounts) daily, so we always have the latest data on hand. Our cu |
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| How much assistance do you provide for my website? | |
| Hostlantic will support you with the services provided directly through us. We will help you wi |
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| What if the server my website is on gets hacked or attacked? | |
| Individually hacked websites are rare. If it occurs, usually they are a target for a reason; hate |
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| How much is it to get a dedicated IP and SSL as an add-on? | |
| A dedicated IP address costs $1.95/month. We offer Geotrust QuickSSL Certificate for $99.95 per year, a saving over $150 off yearly the regular price. Free |
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| What do I get if I sign up for GeoTrust SSL certificate? | |
| With GeoTrust, you will 128 Bit SSL Encryption Certificate, you and your customers can conduct secure Internet transactions with trust and confidence. It i |
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| What do I need to get to make my site secure? | |
| You can use our shared SSL by submitting a ticket. However this method will only utilized our IP (https://IP) when comes to securing the connection.
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| If I go over the monthly allotted bandwidth, what are the charges for each additional gig? | |
| If you go over your monthly allocated bandwidth, we charge $2.95 for each additional gig for the month in question. |
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