Support Center

Access Hostlantic's knowledge base for information and support. Simply query the database by keyword or select a category for answer to your support questions. The knowledge base contains articles created by support professionals and is regularly updated, expanded, and refined to ensure that you have the most accurate and pertinent information.

Popular Knowledgebase Articles What Control Panel do you offer for hosting? Where should I upload my files to? I have uploaded pages yet the domain show default plesk page. What version of Coldfusion do you offer? How do I pay for my Domain Registration Renewal Fees? If I go over the monthly allotted bandwidth, what are the charges for each additional gig? What SMTP host should I use in my ASP/ASP.NET applications? Can I add cron jobs for automatic scheduled maintenance tasks? Is it necessary to specify a username and password in my CFMail tag? What kind of security does the Hostlantic Network Operations Center have? Do you allow SMTP POP3 email to be sent AND received from mydomain.com? What are the step by step instructions for setting up a website if I don't have a domain name? Some hosting plans include Free Domain offer. How does that work?

Latest Knowledgebase Articles I have a hosting account with you, how do I sign up for dedicated SSL or ID protection? What do I need to get to make my site secure? What do I get if I sign up for GeoTrust SSL certificate? Do you offer Shared SSL & what is the difference? Why my VPS RAM usage was already used or at 50%? Is VPS right for me? If my needs change in the future, is it easy to upgrade hosting plans? Can I install applications that are not listed in the Application Vault or Fantastico? Can I add my own configuration to .htaccess files? I need to compile a program from C/C++ source code. Can I do so with Hostlantic? Can I add multiple SSL certificates to my Hostlantic Web Hosting account for use on additional domains?

Video Tutorials Here are some samples of the tutorial that will help with the set up of your site. Once you signup, you'll get full access to our comprehensive collection of interactive tutorials. It's a great and fun way to walk you through each step of getting your site up and running in the shortest time.  Creating an email account in Outlook 2003  Configuring a site in WS FTP  Managing sites in CuteFTP  Configuring DNS on GoDaddy.com ... and More